FAQ

Preparation

No special clothing is required. You will be given a private room and may disrobe to your comfort level. You will be covered and draped for privacy during the treatment.

Arrival

Please arrive fifteen minutes early to fill out or update your health history, have a drink of water, use the washroom. All outdoor footwear is removed upon arrival. Slippers are available. Payment in advance is encouraged for efficiency and to allow for post-treatment relaxation.

Health History

Every client must fill out this form before the initial appointment. While enhancing your safety, the information provided also enables your therapist to give you the best possible treatment.

Ambiance

An atmosphere of quiet is cultivated. You are invited to turn off cell phones and any other electronic devices to avoid outside distraction during your treatment. You may choose music to suit your mood, and you are welcome to talk or not talk, as you prefer.

Post Treatment

You are encouraged to take your time getting dressed. Your therapist may provide verbal or written home care suggestions. You are invited to call us if you have further questions or concerns. One of our staff will give you a follow up call within several days of your first appointment.

Cancellation

We respectfully request that you give a full 24 hours notice if you must cancel an appointment. This is to provide an opportunity for other clients to book during that time slot.